We outsource nothing. We have the manpower, equipment, facilities and skills to operate in our country; as if you would operate in yours.
Our team members have successfully registered over 400 different products in wide ranging categories such as personal care, cosmetics, medical devices (lowest to highest risk), therapeutic medication, aerosols and dispersants etc. This is full service, meaning we will check your products for compliance with local health regulations, perform actual registration, respond to any queries from the authority, advise on any regulatory changes and updates that affect your products, renew registrations each year etc.
In the unfortunate situation of any required product recalls, we will also be providing full service and procedures to complete the task efficiently and with haste.
All importation and customs clearance procedures will be handled by our operations team.
Our experience here extends from simple implements like a toothbrush to those requiring independent lab testing before products are allowed to be sold by the authorities such as medical related test kits.
We operate in a GDPMDS (good distribution practice for medical devices) certified facility that is audited yearly.
We have room temperature, air-conditioned and temperature controlled environments available.
Pallet racking for outer cartons and easy-pick shelving for inner cartons and pieces.
Full recording of batch number and expiry dates.
First In First Out procedures and also, on applicable products, reprocessing of returned stocks that are not expired and good condition for resale.
Our warehouse is integrated with our office. Meaning our brand/sales managers have fast and direct access to your products, allowing them to have a true visual picture of the condition and availability of products, collaterals, and other assets at all times.
Local regulations require most products to have expiry dates and batch numbers printed on them. Can’t comply? No problem as we have the equipment to print information directly on any shape/size of product/package or sticker accordingly.
Our warehouse team is also able to create banded packs, attach promotional collaterals like hang tags, re-label packaging or repackage into new packaging etc.
We are able to take orders via all platforms. Be it direct sales from our outdoor sales reps, phone-ins, fax-ins, emails, retailer electronic data interchanges, digital marketplaces etc.
We also have our own online ordering catalogue platform which allows smaller retailers and businesses to place orders based on pre-configured margins, bonus and loyalty programmes.
Order trail includes storage of batch numbers and expiry dates.
We pick, pack, ship in all configurations and sizes from individual pieces to container loads.
We deliver to individual consumers, to retail outlets, to large chain retailer centralized warehouses.
Our fleet of vehicles range from individual motorcycles to large 20 foot container trucks.
We also have reverse logistics capabilities from collecting returns from customers to exchanging faulty products with end consumers.
We offer payment terms to customers of good credit standing
We offer collection of payment via credit cards, cheques, cash, direct internet payments and even paypal.
Full reporting capabilities including breakdown of unit and dollar sales by store, by store category, by product, by product category over days/weeks/months/years.
Brand managers are able to further add rich detail and co-relate marketing and competitive activity impact over sales trends
